The term "handling of includes handling charges, logistics, postage, packaging and transport.

       Shipping costs depend on the country to which the product is shipped.

       For more information, please contact us at or call us at 955112069/662524252.


         To make a return, the customer must notify during the 7 days following the receipt of the order by mail to

         Once accepted the return, send a carrier to make the change (shipping costs are paid by the customer), provided there is availability.

         The User may return any item purchased through the portal and when always be for the following reasons:

Right of revocation

Art. 44 of Law 7/1996 of 15 January, of the Retail Trade, gives the customer the right to revoke the order requested within 7 days of receipt, after notifying ADMINISTRATOR within that period, with return of the price you'd pay for it.

You can always return the item purchased and where the products have not been opened or used and retain their seal or original packaging. Returns will not be accepted if the product is not sent in perfect condition with its original packaging and unused.

It should be returned full order, with all original accessories and packaging products. The product must be in perfect condition and in its original packaging. The customer must meet the direct cost of returning.
They according to law no refunds of items that have been unsealed, except in cases of defective merchandise will be accepted.

If the product is defective, in these seven days the customer can also opt for replacement.

Returning for defects caused in transportation or shipping error

 If at the time of delivery is visible and clear, without having to manipulate the packaging shipping or own the product, a product has defects caused by damage in transit or be seen, in the same way a error in the goods received, the Customer must indicate on the delivery note and notify by email to the or address in the tel. 955112069/662524252, over the course of receipt of order to encourage the return of the affected product 24 hours and replacing it with a new one.

         In these cases, you refund the purchase, within 7 days from receipt of the communication of the user requesting the return. This will be done in the same means of payment used to pay for the purchase, or by bank transfer to the account specified by the user.

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